Kayla has actually re-joined our team, having spent a short time with us in 2014. She is directly assisting Robert with motor vehicle claims and some litigation.
Kayla is a welcomed addition to our family and her placid nature is a wonderful balance when work is running at full steam. Further she is a “neat freak” and likes to keep her desk, office, desk drawers, filing cabinets and most importantly files in an extremely neat and orderly fashion. Robert is so loving this aspect of her work.
Plus, she just gets it! Understanding motor vehicle claims was very easy for this young lady who, through her fiancé, is a little bit of a car enthusiast. Understanding the all important taxi industry, through Robert’s guidance, proved easier than Robert was expecting and made the transition from learning to confidently dealing with files appear to happen overnight.
We are thrilled to have Kayla join our team, but we just wish she didn’t make our uniforms look quite so good (us old girls find it a little depressing LOL).